Skip to content
Get started free

The conversation experience

hollie has a natural, voice-based conversation with each person. She listens, asks follow-ups, and adapts in real time. It’s a phone call, not a chat box.

Joining

The link opens a quick setup: pick a microphone, turn on the camera if it’s a video conversation, and choose a language. If you sent a personalised link, the person skips straight past the details.

A privacy consent step comes before hollie says hello, so everyone knows what’s recorded and can keep the camera off if they’d rather.

During the conversation

hollie appears as a glowing orb that listens, thinks, and speaks, with a live transcript running alongside so the person can follow every word.

The live conversation screen, hollie's orb and the running transcript

She follows the goal and questions you set, asks open questions and real follow-ups, captures quotes as they happen, and wraps up naturally once she has what she needs. She takes her time and never rushes.

With video on, the person’s camera feed sits beside the transcript.

The conversation screen with a video feed beside the transcript

The controls along the bottom let people mute, share their screen if you’ve enabled it, get help, or end early.

No two are the same

hollie adjusts to what each person shares, so every conversation goes somewhere a little different, and comes back deeper for it.

How it ends

A conversation can close in a few ways:

  • hollie wraps up - Once she’s covered your goal, she gives a warm thank you and closes.
  • The person ends it - They choose to end and confirm.
  • Quiet - After a long silence she checks in, then closes on her own.

Then a success screen confirms they’re done, and hollie starts building the report straight away.

The completion screen a person sees when a conversation ends

If the connection drops

WiFi cuts out or a tab closes, no problem. People return to the same link and pick up where they left off. Progress is saved across refreshes and brief disconnections.

How long it takes

Most conversations run 5 to 10 minutes. hollie ends when she has enough for your goal, not when a timer says so.

Languages

holito supports 20 languages. The language is detected from the person’s browser, chosen during mic and camera setup, or locked to one in your settings.

View all supported languages
LanguageNative name
English (US)English
FrenchFrançais
GermanDeutsch
Spanish (US)Español
Portuguese (Brazil)Português
ItalianItaliano
DutchNederlands
PolishPolski
RussianРусский
TurkishTürkçe
Japanese日本語
Korean한국어
Thaiภาษาไทย
VietnameseTiếng Việt
IndonesianBahasa Indonesia
Hindiहिन्दी
Banglaবাংলা
Tamilதமயழ்
Teluguతెలుగు
Arabicالعربية

Video recording

When video is on:

  • The camera is optional unless you’ve made it required. People can decline and stay audio-only.
  • Video can be hidden during the conversation if the person prefers.
  • Recordings are stored securely and open from your dashboard.
Privacy first

Everyone agrees to a privacy consent step before hollie says hello. They know what’s recorded and can keep the camera off at any point.